Allscripts EHR – Acute & Ambulatory Medical Software
Allscripts was founded in 1986 and is based in Chicago. They have one of the largest EHR footprints in the US, through sales and through acquisitions, but have been challenged recently with some missteps and executive turnover.
Allscripts Systems and Market Position
Allscripts had collected several EHR versions through acquisitions, and through mergers with Misys and Eclipsys.
One of these applications, MyWay, was heavily promoted through a partnership with Costco and other marketing avenues. However, this product was discontinued in 2012, and customers are being migrated to other Allscripts platforms.
Allscripts is promoting Sunrise to acute / inpatient prospects. For the ambulatory systems, they offer Allscripts Professional for small and mid-sized practices, and Allscripts Enterprise for large practices.
The Allscripts history is a winding road, and the near future path is uncertain. With the churn in the market, they may be on the losing end as many health care organizations replace their first EHRs.
However, in a 2011 KLAS study,Ambulatory EMR: Win Rates, Replacements, and Provider Loyalty, the most popular vendor was Allscripts, considered in 16 percent of deals; it was followed by Epic (12 percent) and NextGen (10 percent).
The Path Forward
Allscripts has new leadership in place, they are still sustaining a large install base, and they are working on cleaning up the product offerings. They can highlight the same value proposition that has helped Epic’s implementation growth skyrocket: a single integrated platform for inpatient and outpatient system.
With a clear message, focused product suite, and willingness to innovate and compete, Allscripts could still come out in the lead over the next few years.
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